#21 - Dean Soto: Outsource What's Recurring and Profitable

I have spoken with Dean Soto who has a course called Outsourcing Pros and Cons on Udemy. He talked about how important outsourcing is to his many businesses and revenue streams. He was very open and candid about which countries he thinks it's best to outsource to and which are not that great and why. He also went in details about a great technique he uses to document processes to outsource that doesn’t take a lot of his time. As one of his key messages he said to Outsource what is Recurring & Profitable.

Video

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Long Recap

Transcription

Short Recap

Dean Soto is the “lecturer of a course titled ”Outsourcing PROs and CONs” (therefore someone who trains people on Outsourcing) and this was a great chat about the relevancy of it towards his business revenue streams, plus which geographies deliver best quality Outsourcing services as well as the ones that do not. Last but not least, the explanation about a documenting technique that allows him to effectively document processes and Outsources the inherent tasks.

Timeline

01:45 Portfolio and location
04:22 On the relevancy of Outsourcing for the business
06:57 Overcoming the fear of relying on a 3rd party
08:18 A strategic approach
09:10 On lessons learn from near meltdown
11:23 The Team
12:25 Why India is a “No Go”
15:54 On the Philippines adherence to Outsourcing requirement
18:38 What is outsourced
21:48 On the relevancy of processes
27:25 The process writer profile
30:30 Part or Full-time outsourcing
34:46 Outsourcing mistakes
38:44 What is not subject to Outsourcing
43:22 On Outsourcing Sales
51:40 Core message

Key Points

"Outsource recurring and profitable activities"

"When Outsourcing you must take cultural attitude in account"

"Providers with language constraints mean requirements are likely to “get lost in the translation” "

"Record a video on “How to”, get someone to write the process and Outsource"

"Strategy is not subject to Outsourcing"

Links Mentioned

Process Street
Work The System Book
Outsourcing PROs and CONs training on Udemy
Hubstaff - Outsourcing work tracking tool

Guest

Dean Soto – Founder of The Online Empire Academy
Email here
On Linkedin
On Twitter
YouTube Channel
Book on Amazon

I'm an Outsourcerer. I'm a DNN Geek. I help people with their sites @ DeskPal. I'm a #Pomodoro practitioner. I'm a husband and a father of 2 beautiful girls.