#38 - Scott Gellatly / Virtual CTO

I have spoken with the Founder of ScaleMyEmpire.com, Scott Gellatly. He said that as a Virtual CTO he brings the technical expertise to advise and implement systems for clients who may not be in a position to hire a full time professional CTO. He mentioned that whenever you do projects for clients with an outsourced team, you need a local Project Manager or Account manager to be the link between the client and the outsourced team. He is also a big time fan of business systematization not only for his own business, but for his clients too. Have a listen and get inspired to systematize and outsource!

Video

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Long Recap

Transcription

Short Recap

Virtual CTO's support businesses throughout their growth pains by assessing the current status, consulting while proposing processes optimization and systematization plus best-fit support tools and then managing the project and inherent teams making sure the objectives are met.

Timeline

01:51 On Outsourcing
04:01 On getting started
07:28 Initial doubts
09:02 On pitfalls
11:32 On dealing with unhappy clients
17:16 On systemizing the business
19:00 The enabler toolkit
23:14 The Virtual CTO
26:07 On adding value to clients
28:20 On client’s trigger point
29:55 On client profile
31:46 Offering Portfolio
33:14 Consulting and Partners
35:00 The Horror Story
40:58 Final message

Key Points

"Although Having undergone the journey and understood where the pitfalls lay, now it’s the time to support others. "

"Understanding and forecasting the impact of cultural differences is vital for success. "

"Consulting and mentoring as well as assuring proper project management is what clients expect from a Virtual CTO. "

"An onsite Project Manager closely supporting the client has accounted for 99% of problem mitigation. "

Links Mentioned

Asana - Supporting teams to track their work.
Zapier - A web-based service that allows end users to integrate the web applications they use.
Mavenlink - A Project Management tool.
Prosperworks - A CRM software tool.

Guest

Scott Gellatly – Founder of Scale My Empire
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I'm an Outsourcerer. I'm a DNN Geek. I help people with their sites @ DeskPal. I'm a #Pomodoro practitioner. I'm a husband and a father of 2 beautiful girls.